SHIPPING POLICY
1. Shipping Policy
Last updated: Today
At Amelie Harper Boutique, we want your order to be handled with care, transparency, and delivered as efficiently as possible.
This Shipping Policy explains how we process and ship orders placed through amelieharperboutique.com.
Order Processing Time
After your order has been placed, please allow 1 to 3 business days for processing.
During this time, we review your order, verify the product details, confirm your shipping information, and prepare your order for dispatch.
Business days are Monday to Friday, excluding UK public holidays.
Shipping Time
Once your order has been processed and dispatched, delivery usually takes 3 to 7 business days.
Please note that delivery times are estimates and may vary due to courier delays, customs procedures, peak sale periods, public holidays, incorrect delivery information, or other circumstances beyond our control.
Direct Supplier Shipping
In many cases, Amelie Harper Boutique ships products directly from our trusted suppliers.
We use this fulfilment method to make the delivery process more efficient. Instead of shipping products to our warehouse first and then forwarding them, your order may be shipped directly from one of our trusted suppliers.
As a result, some parcels may be dispatched directly from overseas, including China.
This allows us to reduce unnecessary handling and ensure your order is on its way as quickly as possible.
Shipping Carriers
We offer free shipping throughout the United Kingdom.
Depending on the product, supplier location, and delivery address, orders may be delivered by Royal Mail, Evri, DPD, Yodel, or other trusted local and international delivery partners.
Where available, tracking information will be sent to you once your order has been dispatched.
Shipping Costs
Shipping is free on all orders within the United Kingdom, unless stated otherwise during checkout.
Incorrect Shipping Details
Please ensure your delivery information is correct before placing your order.
If you notice an error in your address, please contact us as soon as possible at:
We will do our best to assist you. However, once an order has been processed or dispatched, we may no longer be able to amend the delivery address.
Delayed Orders
If your order has not arrived within the estimated delivery timeframe, please contact us at:
Please include your full name, order number, and the email address used to place your order.
We will investigate your shipment and assist you with the next steps.
Lost or Missing Parcels
If your tracking information shows your parcel as delivered but you have not received it, we recommend first checking with members of your household, neighbours, or your local delivery office.
If you are still unable to locate your parcel, please contact us at:
We will review the situation and assist you wherever possible.
Questions
If you have any questions regarding shipping, please contact us at:
